I’m afraid his line is still busy. Would you like to leave a message?
Could I speak to Mr Brown, please?
Just a moment. I’ll put you through.
How can I help you?
I’m sorry but his line is busy at the moment.
Good morning. This is Brown&Brown. Who’s calling, please?
Thank you for calling. Goodbye.
This is Sam Morton from IBA Consulting.
No, it’s fine. I’ll just call back later. Thank you for your help.
Mr Morton, thank you for holding. I’ll try again.